RETURN POLICY
At DAMIMODE, we strive to ensure you are fully satisfied with your purchase. If for any reason you are not completely happy with your order, we are here to help!
Return Eligibility:
- Items must be returned within 15 days of the delivery date.
- Products must be unused, unwashed, and in the same condition that you received them.
- Items must be returned in their original packaging, with all tags and labels attached.
Return Process:
Initiate Return:
Contact our customer service team at support@damimode.com with your order number and reason for return.
Prepare Your Package:
Securely pack the items in their original packaging.
Include a copy of the receipt or proof of purchase.
Ship Your Return:
Send the package to the given address given by the support team. We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds:
Once we receive your return, we will inspect the items and notify you of the status of your refund.
Approved refunds will be processed within 7-15 business days and will be automatically applied to your original method of payment.
Exchanges:
If you need a different size or color, please follow the return process to send back your item and place a new order for the desired product.
Contact Us: If you have any questions about our return policy, please contact us at support@damimode.com or call us at +91 7359399080.